Privacy Policy

This Privacy Policy describes how ContentLoom ("we", "us", or "our") collects, uses, and protects your information when you use our website and services (the "Service"). By using ContentLoom, you agree to the terms of this Privacy Policy.

1. Information We Collect

• Account Information: Name, email address, password, and other registration details.
• Content Data: Content you create, upload, publish, or manage using our Service.
• Usage Data: Log data, device information, IP address, browser type, and usage analytics.
• Third-Party Integrations: Data from connected accounts (e.g., social media platforms) as authorized by you.

2. How We Use Your Information

• To provide, operate, and maintain the Service.
• To publish and manage your content as directed by you.
• To communicate with you about your account, updates, and support.
• To improve and personalize your experience.
• To monitor and analyze usage and trends.
• To comply with legal obligations and enforce our terms.

3. Data Sharing and Disclosure

• We do not sell your personal information.
• We may share data with third-party service providers (e.g., Supabase, payment processors) to operate the Service.
• We may disclose information if required by law or to protect our rights and users.

4. Third-Party Services

We use third-party services such as Supabase for authentication, data storage, and analytics. These providers may process your data according to their own privacy policies.

5. Cookies and Tracking

We use cookies and similar technologies to provide essential functionality, remember your preferences, and analyze usage. You can control cookies through your browser settings.

6. Data Retention

We retain your data as long as your account is active or as needed to provide the Service. You may request deletion of your account and data at any time.

7. Data Security

We implement reasonable security measures to protect your data. However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

8. Your Rights

• Access, update, or delete your personal information.
• Withdraw consent or object to certain processing.
• Contact us for questions or requests regarding your data.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at support@contentloom.com.