Privacy Policy

This Privacy Policy describes how ContentLoom ("we", "us", or "our") collects, uses, and protects your information when you use our website and services (the "Service"). By using ContentLoom, you agree to the terms of this Privacy Policy.

1. Information We Collect

• Account Information: Name, email address, password, and other registration details.
• Content Data: Content you create, upload, publish, or manage using our Service.
• Usage Data: Log data, device information, IP address, browser type, and usage analytics.
• Third-Party Integrations: Data from connected accounts (e.g., social media platforms) as authorized by you.

2. How We Use Your Information

• To provide, operate, and maintain the Service.
• To publish and manage your content as directed by you.
• To communicate with you about your account, updates, and support.
• To improve and personalize your experience.
• To monitor and analyze usage and trends.
• To comply with legal obligations and enforce our terms.

2.1. Google User Data

When you connect your Google account (including YouTube) to ContentLoom, we access and use Google user data solely for the following purposes:

• To provide the Service: We use Google user data to enable YouTube video uploads, manage your YouTube channel information, and publish content to your YouTube channel as directed by you.
• To improve the Service: We use Google user data to enhance the functionality of our YouTube integration, fix technical issues, and improve the user experience of our content publishing features.

We do not use Google user data for any other purposes, including but not limited to advertising, marketing, or selling to third parties. Google user data is only used to provide and improve the core functionality of ContentLoom's YouTube integration.

3. Data Sharing and Disclosure

• We do not sell your personal information.
• We may share data with third-party service providers (e.g., Supabase, payment processors) to operate the Service.
• We may disclose information if required by law or to protect our rights and users.

4. Third-Party Services

We use third-party services such as Supabase for authentication, data storage, and analytics. These providers may process your data according to their own privacy policies.

Google User Data: We do not share Google user data with third-party service providers except as strictly necessary to provide the core functionality of our YouTube integration (e.g., storing connection tokens securely). Google user data is never used for advertising, marketing, or analytics purposes by third parties.

5. Cookies and Tracking

We use cookies and similar technologies to provide essential functionality, remember your preferences, and analyze usage. You can control cookies through your browser settings.

6. Data Retention

We retain your data as long as your account is active or as needed to provide the Service. You may request deletion of your account and data at any time.

7. Data Security

We implement reasonable security measures to protect your data. However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

8. Your Rights

• Access, update, or delete your personal information.
• Withdraw consent or object to certain processing.
• Disconnect your Google account at any time, which will immediately revoke our access to your Google user data.
• Contact us for questions or requests regarding your data.

Google Account Deletion: You can disconnect your Google/YouTube account from ContentLoom at any time through your account settings. Upon disconnection, we will delete all stored Google user data from our systems within 30 days, except where retention is required by law.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at support@contentloom.com.